Availability & back orders
AVAILABILITY AND BACK ORDERS
From time to time items that are listed as in stock, may in fact not be. We apologise if this situation does occur and will contact you within 3 working days to offer you a refund, discuss placing the item on back order for you or offering you a suitable alternative.
Some items listed on the site may be special order items. In the case that you have ordered a product that falls into this category we will contact you within 3 working days to notify you of this and discuss the estimated delivery time. At this point you can decide whether to continue with your order or cancel it and receive a full refund.